Delete your account and data

Delete your account

To delete your account from within the app, follow these steps:

1. 1Open the CaloFlag app.
2. 2Go to Profile → Account.
3. 3Tap Delete Account.
4. 4Confirm the deletion when prompted.

This permanently deletes your account and the data in it, immediately. Deleting your account does not cancel an App Store or Google Play subscription; cancel that first in your Apple ID or Google Play settings.

Keep your account, remove some data

If you want to remove specific data but keep your account:

• To request deletion of particular meals, photos or other records, email info@caloflag.com with details of what you'd like removed.
• If you'd rather take a break, Deactivate Account on the same screen keeps your data and signs you out. Sign in again to pick up where you left off.

Can't access the app?

If you no longer have access to the app, you can still request account and data deletion:

• Email info@caloflag.com with the email address associated with your account.
• We will process your request within 30 days.

What gets deleted

When your account is deleted, the following data is permanently removed:

• Account information (email, profile, sign-in details)
• Meal log and meal photos
• Health data read from Apple Health or Health Connect
• Goals and weight entries
• Subscription metadata (the subscription itself is managed by Apple or Google)
• Local app data

What may be retained

In certain cases, limited data may be retained after account deletion:

• Data retained for up to 30 days for deletion workflows, backups, and fraud prevention.
• A hashed identifier derived from your email, used to detect accounts repeatedly created and deleted to evade restrictions or to use the app without a valid subscription.
• Records required to be kept by law.

For complete details, see our Privacy Policy.